Exchange-Refund Policy

looking to exchange or return? This is possible within 14 days of your purchase.
Please note the following:

-Items must be returned in original packaging.
-All orders are allowed to be opened before receiving and returned with no charges.
-If order returned after receiving, clients only pay the return or exchange shipping fee charge (60 LE).
-All refunds are done through 'INSTAPAY' or E-wallets.

To start a return, follow these 2 steps:
1- contact us at ( @onemoregang.co ) on Instagram OR through WhatsApp to request your exchange or return.
2- Our shipping company will contact you to collect the item back to us (within 2-3 days). & payment will be issued after.